ONLY Credit for future merchandise will be issued in cases of returns.
Customer assumes responsibility for shipping costs of returned items.
RETURN POLICY GUIDELINES
We apologize. The following items will not be accepted for returns or exchange.
- Items that have been tampered with or modified.
- Special Order items or non-stock merchandise.
- Products purchased over 90 days.
- Merchandise not in it’s original packaging.
- Lamps and Replacement Parts.
LINK OUTDOOR LIGHTING 30 DAY POLICY
We will issue full credit for any stock items returned within 30 days of product purchase.
- Link Outdoor Lighting must issue an Approval document with a number before the return of the item.
- Ship the items you wish to return to Link Outdoor Lighting Distributors, LLC 217 Altamonte Commerce blvd, Suite 1218 Altamonte Springs, FL 32714.
- Merchandise must be in it’s original condition and returned in the ORIGINAL FACTORY PACKAGING.
- Include copy of the invoice, receipt, or packing as well as a copy of the Approval document that has been sent to you.
RETURNS PAST 30 DAYS
There will be a 20% restocking fee for any items returned under 30 days (If products are not defective or failed).
There will be a 30% restocking fee for any items returned past 30 days. Items after 90 days of purchase will NOT be accepted.
Please follow our 30 Day return policy procedure prior to returning your item(s).
***All returned items will be inspected and must meet policy guidelines before a credit is issued.***
Please contact Link Outdoor Lighting LLC for special instructions for defective item returns.